Sunday, 15 December 2013

Filling the G-Apps: Google Drive Sync

Google Drive Sync whilst being a useful tool is not yet developed to an enterprise level.

NB: Whilst the above statement is also true of Google Drive the following points are only about Google Drive Sync:

● There are currently no management tools available
● It is not supported when installed on a server
● Scope and granular functionality don't exist beyond what a basic user can see
● The local synchronisation service whilst it seems fairly reliable and it doesn't quite interfear with resources as much as something like Dropbox. It's not extremely fast, it's not a snail's pace but if you have 30+ users all working on non Google Docs documents they might not all be synchronised in a reasonable time
● Unidirectional synchronisation settings. While any files you place under the root folder will synchronise from a local computer up you can't tell it what not to synchronise at the secondary folder level or any subsequent folders
● There is no connection or issues with Google Drive Sync between Google Drive and local network security permissions so they need to be maintained separately

While it's fairly simple to use, you need to understand if you don't consider your setup correctly it could easily be a nightmare for a network administrator.

Currently Google Drive Sync is only designed for personal use.  

Filling the G-Apps: Chrome/Gmail Crash

A more common issue with Chrome & Google Apps these days is an DNS caching issue.
If you're using the simple but useful "Stay Signed in" checkbox and there's an issue with your connection or your IP address is changed you could come across the Chrome/Google Apps equivalent of the "Blue Screen of Death", nowhere as bad and simple to fix.

You'll be faced with a white screen with the appropriate Google Apps icon & the text "The app is currently unreachable".

To resolve the issue you just need to clear your DNS by completing the following steps:
  1. Open your command line I.e. Dos prompt (On Windows PC, press Windows + R > type "cmd" > click Ok) 
  2. On Command Promt type "ipconfig /release"
  3. Then type  "ipconfig /flushdns"
  4. Then type "ipconfig /renew"
Similar details for the Tasks Chrome Extension can be found here.

Another solution that works when it's just a locked session issue from a dropped connection is to log into another browser, log out and then refresh your Chrome browser.